Customer Resources

At Shawley’s we strive to achieve complete customer satisfaction. To help achieve our goal, we offer multiple conventional payment options that provide you with the flexibility and convenience you deserve. Shawley’s accepts cash, personal/business checks, and every major credit card. Invoices can be paid over the phone, through the mail, or in person at our showroom. No matter your preference, we have a hassle free option available to suit all your financial or account management needs.


Budget Program: Easily Manage Your Propane Costs

This is our most popular program. With the Shawley’s Budget Program, you can have peace of mind knowing that you can avoid large, lump sum fuel bills during the winter heating season. Our Budget Program allows you to spread your annual heating costs throughout the entire year with convenient monthly payments that are based on your annual fuel consumption. Relax this winter knowing your heating costs will be predictable and manageable.

Auto-Pay: On Time. Every Time

Our Auto-Pay Program makes paying your service or delivery invoices easy and convenient. Auto-Pay eliminates the need for you to waste time writing checks, delivering payments, or going to the post office to purchase stamps. When enrolled in this program, invoices for both service and/or fuel deliveries will automatically be billed to a credit card of your choice. Auto-Pay gives you peace of mind knowing your invoices are paid on time, every time.

Automatic Delivery: No Hassles. No Worries. Just Service

Customers who choose to be on Automatic Delivery never have to worry about scheduling fuel deliveries, never have to monitor their tank gauge, and have peace of mind knowing they will have fuel when they need it the most. Our dedicated staff will monitor your propane usage and schedule a delivery when you need a fill. Automatic Delivery customers are placed on an Automatic Route, ensuring that not only will your tank be filled but also inspected and checked routinely by our skilled delivery personnel. You’ll never have to call us to schedule a delivery, which is one less thing for you to worry about.

E-Bill: Account Management

With E-Bill, our customers are able to access their Shawley’s account 24-Hours a day, 7-Days a week, year round. This program allows customers to receive electronic invoices and/or statements through email, providing you with real time account information and billing. You know the moment your invoice has been processed. E-Bill also gives our customers the ability to manage their account from the comfort of their personal computer or mobile phone/tablet. Review account history/activity, receive invoices in real time, and even request fuel deliveries and service through our website.

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